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FAQ: FAQ
What's the best way to burn a Cott Crafts Candle?
Our recommended burn time is 3-4 hours. Be sure to trim the wick to 1/4" before each lighting. Always allow the melt pool to reach the edges of the jars before extinguishing. This will allow the candle to burn evenly and prevent "tunneling." Be sure never to leave a candle unattended or in reach of children, pets or a draft. Allow the jar to cool completely before handling. "How to burn" reminder on the bottom of your jar.
FAQ: List
Why coconut soy?
We choose to work with coconut soy wax for a variety of reasons. We love that it's an 100% renewable resource and carbon neutral. We love that it burns more cleanly - and better yet - for a longer period of time than paraffin. We love the way soy wax smells mixed with a good fragrance. Coconut Soy candles are better for the environment and your health: they are non-toxic and burn cleaner than paraffin wax. It produces as much as 90% less soot than paraffin wax. This soot can blacken walls, ceilings, and furniture, contaminate ventilation ductwork in your home, and most importantly, add toxic carcinogens into the air that you breathe.
Are your fragrances phthalate free? What is a phthalate?
All our fragrances are phthalate free. Phthalates are used to dissolve raw materials in apothecary goods, medicine, and fragrances. Recently there has been concern linking high levels of phthalates to health issues, especially in children. While there are no regulations against phthalate use in candles, we decided not to work with fragrances with phthalates in them. The levels of phthalates typically found in a candle are not harmful to a consumer or manufacturer, but we decided that simpler is always better.
Do you use essential oils in your candles?
We use fragrance oils that do have 60-80% components of essential oils, but we do not use straight essential oils. While we love essential oils, we think that fragrance oils are better for use in candles, as the scent throw is stronger. Many essential oils tend to evaporate when they are burned because the flash point is so low.
Can the jar be repurposed?
When a 1/4" of wax remains, discontinue use of candle. Place your candle in the freezer, and once the wax hardens, it can be chipped out along with the wick. If there is more than a little bit of wax left, we recommend the "oven method" - place your candle in a warm oven and allow the wax to liquify. Carefully dump and compost the wax out and wipe clean. If the wick is stuck, boil a bit of water and remove with a butter knife. Soap and water can then be used to remove the wax residue. Use to store pens, plant succulents in or just recycle!
Are your candles vegan?
Our candles and fragrances are considered vegan! We are happy to report that neither we nor our suppliers engage in animal testing.
Can I send a candle as a gift?
Absolutely! If you would like a hand-stamped gift note or if it's going directly to the giftee, just make a note at checkout and we will not include a sales receipt.
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